AI Guest Communication & Review Intelligence for Restaurants
Nirvah AI helps restaurants answer more guests by phone, SMS, and WhatsApp — and turns reviews into clear weekly actions that improve ratings and revenue over time.
One workspace. Three loops that quietly drive growth.
Most tools give you dashboards. Nirvah gives you decisions.
Behind the scenes, we connect three loops:
Guest Contact Loop
Who's calling, texting, or messaging you, what they ask, and when they're most likely to reach out. We highlight patterns — for example, every Saturday 6–8 pm the same questions about wait times keep coming in. This includes phone calls, SMS, and WhatsApp messages.
Review Loop
What guests are saying in reviews on Google, Yelp, DoorDash, and Uber Eats. We group reviews by themes (food, service, speed, value, ambiance, etc.) and track what's getting better or worse.
Action Loop
The 3–5 changes most likely to move ratings and revenue next week. Nirvah suggests actions; operators decide and implement. Example: 'Tighten hand-off between kitchen and expo on Friday nights.'
Front-of-House AI (Today)
| Icon | Title | Status | Description | Actions |
|---|---|---|---|---|
| Live | Nirvah reads and analyzes reviews from Google, Yelp, DoorDash, and Uber Eats. It groups reviews into themes and tracks what's getting better or worse. It produces a weekly playbook of 3–5 suggested actions that can improve ratings and guest satisfaction. | |||
| Live | Nirvah answers phone calls using your restaurant's real menu, hours, and policies. It handles common questions: hours, directions, menu basics, dietary questions, wait times. For simple booking and ordering requests, staff still confirm. | |||
| Roadmap | The same underlying knowledge extends to SMS and WhatsApp. Guests can message instead of calling. Regulars can chat casually ("Hey, can we book a table at 7?" / "Is my usual still available?") — Nirvah handles it directly. Staff stay in the loop and confirm orders or reservations. | |||
Competitive Watch | Preview | Competitive Watch gives a simple comparison to nearby restaurants: your rating vs local average, themes competitors get praised for vs you, and differentiation ideas. This is a preview feature with pilot partners, not a full analytics suite. |
Why Nirvah AI?
Most tools answer the phone or chat without understanding your restaurant deeply. They dump data into dashboards you don't have time to read. Nirvah connects AI guest communication and review intelligence into one weekly playbook, starting from where you're losing guests and revenue.
Revenue-first, not chatbot-first
Nirvah starts from where you're losing guests and revenue — missed calls, slow responses, unresolved reviews. Every feature is chosen to protect or grow revenue, not just to have an AI bot.
Restaurant-specific brain
Nirvah is grounded in your actual menu, hours, policies, and patterns from interactions and reviews. It's built specifically around your restaurant's operations, not a generic chatbot.
Decisions, not dashboards
Nirvah gives operators a short, prioritized weekly list of 3–5 issues to fix or test, rather than 20 charts. Fewer charts, more clear weekly actions.
Multi-channel by design
Phone calls, SMS, and WhatsApp. Guests get consistent answers because they share the same source of truth about your menu, hours, and policies.
Built to grow with your operations
Nirvah starts at front-of-house (calls, messages, reviews) and may expand carefully with pilot partners. You start at front-of-house and grow gradually where it's genuinely helpful.
Grounded in your real restaurant.
Nirvah doesn't guess what your restaurant offers. It learns from your actual menu, hours, policies, and patterns from calls, messages, and reviews — and continues to improve as you use it.
Want an AI system that actually does work, not just talk?
If you're serious about improving guest experience, ratings, and revenue — without living in dashboards and spreadsheets — Nirvah can quietly help you, one week at a time.
Limited pilot spots in selected U.S. markets, including Austin, TX.